Our Commitment to Privacy
Welcome to helloworldmax.com (hereinafter referred to as the "Site"). We understand the importance of privacy to you and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and process your personal information.

This policy forms part of your service agreement with us. By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

 

What Information Do We Collect?
We only collect and use personal information necessary to fulfill our legal obligations, administer our business, and provide you with the services you requested.

Personal Information: refers to information that can be used to directly or indirectly identify you. When you register on this Site, place an order, subscribe to our newsletter, or participate in a survey, we may collect the following information from you:

Name
Email Address
Mailing Address
Phone Number
Anonymous Visit: You can choose to visit our Site anonymously.

Non-Personal Information: We also collect information that does not directly identify you, such as browser type and access time, to analyze website traffic and improve user experience.

 

WHAT DO WE USE YOUR INFORMATION FOR?
We will only use your information for the specific purpose stated at the time of collection, or as permitted by law. Your information may be used in the following ways:

Personalizing your experience: Your information helps us better respond to your individual needs.

Improving our website: We use your information and feedback to continuously optimize website functionality and shopping experience.

Improving customer service: Your information helps us more efficiently handle your customer service requests and support needs.

Processing transactions: To process your payments, deliver your purchased products, or provide the services you requested.

Sending periodic emails: The email address you provide when processing your order may be used to send you important information and updates related to your order. Additionally, you may occasionally receive company news, product updates, or related service information. (You can opt out at any time.)

 

Your Rights
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on the laws in your region (such as GDPR or CCPA), you may have the following rights:

Right of Access: You have the right to access the personal information we hold about you.
Right of Correction: You have the right to have inaccurate personal information corrected.
Right of Erasure: Under certain conditions, you have the right to request the erasure of your personal information.
Right to Restrict or Object to Processing: Under certain conditions, you have the right to restrict or object to our further processing of your personal information.
Right to Data Portability: Where technically feasible, you have the right to receive your personal information in a structured, standardized format and to have it transmitted to a third party.
Right to Complain: You have the right to lodge a complaint with the relevant data protection authority regarding our processing of your personal information.
How to Exercise Your Rights?
To exercise your rights, please email [your customer service email address, such as [email protected]]. To protect your privacy and information security, we may ask you to provide information to verify your identity. We will respond to your request within a reasonable timeframe.

 

How Do We Protect Your Information?
We implement a variety of security measures to safeguard your personal information.

Your Responsibilities: You are responsible for the security of your username and password on Helloworldmax.com. We recommend that you choose a strong password, change it regularly, and avoid using the same login information on multiple websites.

Our Measures:
We offer the use of secure servers.
All sensitive/credit card information is transmitted via Secure Sockets Layer (SSL) technology and stored encrypted in our payment gateway provider's database. This information is only accessible to authorized personnel with special access rights, who are required to maintain the confidentiality of such information.
Once a transaction is completed, your private payment information (such as your credit card number) is not stored on our servers.

 

Do We Use Cookies?
Yes. A cookie is a small file that a website transfers to your computer's hard drive through your web browser (if you allow). It enables the website to recognize your browser and capture and remember certain information.

We use cookies to:

Remember and process the items in your shopping cart.

Understand and save your preferences for future visits.

Compile aggregate data about website traffic and interactions so that we can offer better website experiences and tools in the future.

We may work with third-party service providers, such as Google Analytics, to better understand our website visitors. Google Analytics uses cookies to collect information about our website usage to help us analyze user behavior. These reports reveal website trends and do not identify individual visitors. Third-party service providers are prohibited from using the information collected on our behalf except to directly help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or to turn off all cookies, through your browser settings. However, please note that some of our website services, such as the shopping cart, may not function properly if you turn off cookies.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties.

This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering products, or servicing you, provided those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

How Long Do We Retain Your Information?
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.

 

Third-Party Links
At our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. Therefore, we are not responsible for the content and activities of these linked sites. Nonetheless, we strive to protect the integrity of our website and welcome any feedback about these sites.

 

Changes to Our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page.

 

Contact Us
If you have any questions about this Privacy Policy, you can contact us as follows: [email protected]